WHAT I DO
PRODUCT and SERVICE DESIGN STRATEGY
HYPOTHESIS & TEST-DRIVEN
PLAN & EXECUTE CUSTOMER RESEARCH
ROADMAPPING PRIORITISATIOn, AND SCRUM LEADERSHIP
STAKEHOLDER ENGAGEMENT & MANAGEMENT
HIRING, FOSTERING AND MENTORING TEAMS
CLEAR COMMUNICATOR, STORYTELLING
Over my 10 years of design and product experience, I have worked tirelessly to deliver business value by helping businesses realise exciting product and service experiences that their customers actually want.
I am passionate about building healthy product teams and fostering processes that really work. I know how to bring together the right mix of skills and capabilities in cross functional teams. I strive to always lead by example; fostering collaboration at every stage of the product lifecycle to ensure the team hits its shared goals.
Creative problem solving is my bag, baby. Working in startups since my university days, I’ve had to think nimbly to build brand, service, product and design solutions. When a business is small, no one cares what your job role is, they only need help — so I have been highly adaptive and embraced change. Working across a variety of sectors has been exciting for my curious mind, and I’ve done a bit everything: hiring, visual design, mentoring, strategising with stakeholders, managing a scrum team, workshops, wireframing, drafting contracts, operational process design, and recently developing change management to rollout a new business model.
I am eager for a challenge, and I lead teams to positive outcomes combining my skills in product strategy, service design, user experience and product design.